SALES CONSULTANT – RETAIL

Purpose

Pupkewitz Megatech is looking for an energetic, customer-focused and sales-driven individual to join our Rundu Branch as a Sales Consultant – Retail.
This position is specifically focused on growing the branch’s retail sales by assisting walk-in customers, understanding their needs, recommending suitable products and delivering an excellent in-store shopping experience. The successful candidate must be comfortable working directly with customers and meeting individual and branch sales targets.

Requirements

• Completed NSSCO/NSSCAS or Grade 12.
• 3-5 years' sales experience within the electrical, industrial or technical retail environment.
• Retail experience would serve as an added advantage.
• Experience compiling quotations, Bills of Materials and Bills of Quantities will serve as an added advantage.
• Multilingual would serve as an added advantage.
• Proficiency in using an ERP/ business system.
• Proficiency in Microsoft suite.
• Valid Code B Driver's Licence.

Key Result Areas

• Recommend suitable products based on each customer’s requirements, intended application and available budget.
• Provide customers with accurate information regarding product features, benefits, specifications and applications.
• Actively promote available products, new product ranges, special offers and branch promotions.
• Convert customer enquiries and product requests into completed retail sales.
• Achieve agreed individual and branch retail sales, gross-profit and margin targets.
• Prepare accurate quotations and follow up consistently on outstanding retail customer enquiries.
• Process sales, quotations and customer orders accurately and ensure that all required documentation is completed.
• Keep customers informed regarding product availability, order progress and collection or delivery arrangements.
• Develop and maintain sound knowledge of the products, brands and ranges available within the branch.
• Recommend suitable alternative products when a customer’s preferred product is unavailable.
• Ensure that products are correctly displayed, clearly priced and appropriately promoted on the retail floor.
• Identify frequently requested products, customer purchasing trends and potential lost-sales opportunities.
• Assist with stock counts and report stock shortages, damaged products, pricing discrepancies and other stock-related concerns.
• Work closely with the branch team to ensure that customers receive efficient, consistent and high-quality service.
• Take ownership of customer requests and follow through until the sale or enquiry has been concluded.

Personal Attributes

• Must be energetic and agile with Excellent negotiation, communication, and interpersonal abilities.
• High attention to detail with strong administrative and analytical skills.
• Team-oriented with a proactive and solutions-driven mindset, with Strong organizational and problem-solving capabilities.
• Must buy into the Company’s culture and rules and become a brand ambassador.

Why Join Us

• Make an impact: Own sales growth, revenue, and key customer relationships.
• Sell smart solutions: Combine technical expertise with consultative, end-to-end solutions.
• Grow with us: Thrive in a fast-paced, values-driven team that supports your success.